 Job Details
| Job Title: | | Collections Unit Assessor - Wilford | | | Description: | | Collections Unit Assessor - Wilford - Wilford, Nottinghamshire
Collections Unit Assessor Required! Our client is one of the largest providers of financial services products to the non – mainstream credit market in the UK. A top FTSE 250 company with a national network of over 500 branches, they now seek a Collections Unit Assessor to strengthen their specialist team in Nottingham.
The Role:
As Collections Unit Assessor your will liase with Debt Management companies and trace customers who have ‘skipped’. Key result areas include:
• Evaluating customer information from application to trace customers who have ‘skipped’ by utilising internal and external tracing agencies
• Training and coaching when buddied up with new Customer Account Managers
• Complying to company policies including DPA and call monitoring
• Liasing with debt management companies to review customer Income and & Expenditures to evaluate pro-rata offer of payment
• Assist in the preparation and collation of statistics as required
• Action all customer service requirements within agreed SLA’s
The Person
The successful candidate will be a respected team player who has previous exposure to consumer finance, good business awareness and excellent people skills. With first-class communication skills you will have proven ability to solve problems whilst working under pressure and demonstrate professionalism and a customer-focussed approach at all times.
A good level of IT literacy and a flexible approach is essential.
Send your CV today to be considered!
Visit our website: www.pfa.co.uk
PLEASE NOTE: Only candidates who hold a full UK work permit and currently residing in the UK will be considered for this position.
| | | Type: | | Permanent | | Financial
Qualifications: | | | | General
Qualifications: | | | | Systems
Experience: | | | | | Salary Range: | | £13500/annum | | | Benefits: | | | | | Location: | | Nottinghamshire
| | | Job URL: | | http://www.cv-library.co.uk/cgi-bin/jdb_view_vacancy.cgi?jobref=101160236&s=100032 | |
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