 Job Details
| Job Title: | | Senior Account Exec - Aviation | | | Description: | | Senior Account Exec - Aviation - London - City, London
Job Title: Senior Account Executive
Role Holder: Vacancy
Reports to: Divisional Director
Overall role:
Responsible for the profitable provision of full placing and servicing which meets client needs, maintains client loyalty and renewal, and encourages business growth.
Key Accountabilities
Account Strategy
Develop overall account strategies and direct activities for existing clients
Placing Strategy and Supervision
Determine the optimum strategy and structure for placing a risk. Monitor, supervise and guide placements on a day-to-day basis.
Account Servicing and Development
Identify and manage client requirements in accordance with the terms of appointment.
Renewal Management
Plan and co-ordinate renewal strategies.
Account Profitability
Achieve optimum profitability on individual client accounts
Account Reporting
Monitor and report development, trends and issues in the client relationship.
Client Education
Educate clients and manage client expectations through market, insurance and sector briefings.
File Management
Co-ordinate and manage client and placement records
Competence Indicators
• Develops an insurance programme to meet the client’s needs and preferences
• Placing structure is appropriate to the insured’s operations; exposure and risk transfer goals
• All placing, contract and closing documentation satisfies the client requirements and complies with Internal Procedures/Best Practice Manual and Market Reform
• Placement submissions are in accordance with Contract Certainty Code of Practice
• Market presentations secure best possible terms for the client, with full material disclosure
• Manages client requirements in accordance with the terms of appointment , to maintain a strong client relationship, support renewal and encourage additional business
• Optimises account profitability through client negotiation, efficient use of resources and account development.
• Ensures that clients have and agree to XXXXXX XXX terms of trade.
• Ensures agreed payment terms, Premium Payment Warranties (PPW) etc are met through credit control and reconciling unallocated cash
• Responds timely and accurately to client and underwriter queries.
• Clients receive a quality of service that adds value.
• No justified client complaints over provision of service
• Investigates and resolves complaints and service failures
• Achieves retention targets through planned and coordinated account renewal
• Identifies and develops opportunities for account development to meet the client’s requirements
• Ensures that correspondence, documents, statistics etc are retained on file in accordance with BPM and internal procedures
• Prepares monthly Divisional Management Information (MI) to accurately report, brokerage and fees, renewal lists/progress, late signings etc
• Financial and document checks and approval comply with Authorised Signatory List.
• Maintains confidentiality in systems and procedures
Supervisory Responsibility: Direct Reports
Internal Relationships
Broking, Technical/Wordings functions, Claims and Accounts
External Relationships
Underwriters, Client Risk/Insurance Managers in client companies
Desirable Experience
London or international market experience in either broking or underwriting; account servicing exposure to large international corporations; technical insurance and business production.
Generic Knowledge and Skills
Market and industry structure and operation, including regulation and market reform
Lloyd’s Introductory Test, or equivalent experience
Technical insurance to CertCII, or equivalent experience
Sector specific risks and insurance products/solutions
Risk analysis
Slip drafting and Approval
Negotiation
Well developed verbal and written communication
Client servicing and account development
IT literacy in Word, Outlook and Excel (Basic)
Relationship management
Planning and organising
Time management and prioritisation
XXXXXX XXX Knowledge and Skills
FSA – Insurance Conduct Of Business and Money Laundering/Prevention of financial crime
XXXXXX XXX placing process
XXXXXX XXX Products and Services
Core IT systems. TWINS: can enter and retrieve information.
| | | Type: | | Permanent | | Financial
Qualifications: | | | | General
Qualifications: | | | | Systems
Experience: | | | | | Salary Range: | | £35000 - £45000/annum | | | Benefits: | | | | | Location: | | London
| | | Job URL: | | http://www.cv-library.co.uk/cgi-bin/jdb_view_vacancy.cgi?jobref=101139511&s=100032 | |
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