 Job Details
| Job Title: | | Global Markets Operations ManagerAgency | | | Description: | | Global Markets Operations ManagerAgency - Colchester, Essex
Global Markets underwrites worldwide risks and includes classes of business such as Space, Terrorism and Bloodstock. *** Underwriting Limited is the *** UK underwriting agent and Lloyd’s coverholder used by the underwriters to write risks into any of our four *** Insurance carriers. Global Markets is in the process of expanding their worldwide distribution chain through HUL. This newly created role provides dedicated operational support to the Global Markets Underwriters using HUL and other *** Underwriting agencies. The HUL GM Operations manager will be responsible for reviewing and re-defining HUL’s processes, ensuring smooth day-to-day operations and planning and building a structure to allow further growth from USA and Europe. The role will support the end to end process of writing business through an underwriting agency including policy production, accounts, credit control and bordereau production, knowledge and experience of these functions would be an advantage.
Principle duties and responsibilities
Examine the strategic needs of the Underwriting divisions that can or do use HUL and ensuring the systems and procedures meet those needs.
Take over the responsibility for existing schemes and move the day-to-day operational support from the operational team in London.
Agreeing and implementing change where necessary to procedures and systems.
Managing the relationship between HUL and other *** entities as well as outside Insurers where necessary.
Put Service Level Agreements in place for each scheme with the business owner.
Manage *** service provider Capita’s relationship as part of the resource pool for the operational support.
Ensure the smooth running of all transactions through HUL with the minimum of delay.
Understand the IT systems used for HUL transactions and manage system improvements with the IT team where necessary.
Understand the end-to-end policy administration process and put in place efficient processes from underwriting agent to insurer.
Provide operational support for new Global Market business initiatives and provide creative solutions to new process challenges.
Resource and capacity management to put in place the resource needed to meet the anticipated growth of this area.
Re-engineer current operational processes where necessary to deliver cost savings and improved quality.
Create service-pricing model for different services to be used in feasibility studies and business cases with the underwriters in deciding the best operational route for a scheme.
Providing training and guidelines to operational staff.
Qualifications, Skills, Experience and personal requirements
2.1 Graduate preferably in Accounting, Business or IT related area or equivalent business experience.
A broad understanding of the insurance industry
Experience of working as Business Analyst with cross function interests in finance, IT and process management
A good understanding of the Insurance end-to-end process.
Excellent communication skills – primarily internally but some externally. Other business units need to feel that HUL is value of money and that sometimes their procedures need to change to create maximum benefit.
Desire to take a proactive approach to development of the role of HUL.
Strong attention to detail
Effective organization and prioritization skills
People management skills
Willingness to travel international as required, as business expands
Bright, driven and goal orientated
Process and process improvement knowledge
IT Knowledge
Accounting knowledge
Project management experience
Knowledge of the Lloyd’s insurance market processes.
The ability to manage a number of disparate tasks and understand how they integrate
| | | Type: | | Permanent | | Financial
Qualifications: | | | | General
Qualifications: | | | | Systems
Experience: | | | | | Salary Range: | | £35000 - £50000/annum | | | Benefits: | | | | | Location: | | Essex
| | | Job URL: | | http://www.cv-library.co.uk/cgi-bin/jdb_view_vacancy.cgi?jobref=101157203&s=100032 | |
Online Job Enquiry Complete this form to sumbit your application direct to the person that placed this advert. accjobs.com applicants must have secured permission to reside and work in the UK from the Home Office prior to sumbitting thier application: this is a legal requirement. accjobs.com is unable to enter into correspondance on UK immigration issues: please visit the Home Office Website for more guidance. Please attach an up-to-date CV (resume) to speed up the selection process.
You must enter the verification word.
Tell a friend about this job
|
|
|
Search
Surveys
Events
Blog
Magazines
Links
FAQ's
