Credit Controller - Esher, Surrey
The Company
Working for a local, well established, fast growing organisation. Based in Esher, our client is a market leader in their products.
The Role
To manage customer credit accounts within agreed terms of trading thereby ensuring debt risk is minimal.
• Ensure that customers pay on due date and cash is allocated promptly.
• Resolve customers accounts queries.
• Keep accounts reconciled on JBA sales ledger system.
• Chase Credit account for payment, by phone and letter.
• To manage the allotted Wholesale customer accounts in order to establish accurate levels of debt.
• To process and allocate cash received to ensure all customer accounts are up to date and reconciled.
• To progress and chase overdue customer accounts in order to minimise debt exposure.
• To resolve with customers individual queries and disputes.
• To report to Supervisor any customer accounts which fall into arrears to ensure acceptable levels of debt are maintained.
• To report to Supervisor all unresolved disputes in order to receive guidance on resolution.
• To maintain accurate customer records in order to provide continuity of customer care.
• To provide a First Class Service to our customers.
• To perform ad-hoc duties as and when required by Supervisor or Departmental Manager.
You
Will need an organised and accurate approach, able to plan their own workload to archive deadlines and understand and work with numerical information.
Confident and effective communication skills are important to resolve queries on the phone or by letter, with both internal and external contacts.
Computer literacy, Microsoft Office including Exel spread sheets, Systems 21.
High level of numeracy.
Ideally have some Sales Ledger/Credit control experience.
Location Esher, Surrey
Complete this form to sumbit your application direct to the person that placed this advert. accjobs.com applicants must have secured permission to reside and work in the UK from the Home Office prior to sumbitting thier application: this is a legal requirement. accjobs.com is unable to enter into correspondance on UK immigration issues: please visit the Home Office Website for more guidance. Please attach an up-to-date CV (resume) to speed up the selection process.